At Swayamsidha, we strive to bring you the finest collection of traditional clothing, home decor, and jewellery. Each piece is crafted with care, and we hope it brings beauty and elegance into your life. We understand that sometimes issues may arise, and we are here to assist you with a straightforward exchange process if your product is received in a damaged or defective condition.
Exchange Policy
- Eligibility for Exchange
- We offer exchanges only for items that arrive in a defective or damaged state.
- To qualify for an exchange, the item must be unused and in the same condition that you received it.
- How to Initiate an Exchange
- Please record a 360-degree unboxing video when opening the package to ensure transparency.
- If you notice any defects or damage upon unboxing, kindly reach out to us within 24 hours of receiving the product.
- Share the unboxing video and a brief description of the issue with our customer support team for a prompt response.
- Terms and Conditions
- Exchanges are available only for damaged or defective items. We currently do not offer returns or refunds on other items.
- The item must be in its original packaging, along with any tags or accessories included with it.
We’re committed to making your experience with Swayamsidha smooth and delightful, so please don’t hesitate to reach out if you have any questions. Thank you for choosing Swayamsidha, where tradition meets quality.
For further assistance or clarification, please contact our customer support team at: Address: Surya Vihar Lane 1, Link Road, Near Nisamani Convention, Cuttack – 753012, Odisha, India
Phone: +91 7008700180
Email: swayamsidha001@gmail.com